USAA App and website are reportedly down across the US (Representational Image)
The United Services Automobile Association (USAA) App is currently down, as per user reports. The financial services group of companies' application is reportedly not loading properly and repeatedly asking users to log in to it, as highlighted in the complaints raised on the online outage tracking platforms. Downdetector's data showed that the user report shot up and crossed the 2000-mark on Tuesday, afternoon at around 2:00 to 4:00 pm, per different time zones in the country.
After several users took to social media to complain about issues with the USAA App as they were not able to log in, the USAA responded by saying: "We are aware that some members are unable to access their accounts on http://usaa.com and the mobile app. Our teams are working diligently to resolve this issue. We appreciate your patience and apologize for the inconvenience."
The reported outage affecting the USAA app is temporary. If you're experiencing issues with the USAA mobile app, the following is the troubleshooting guide.
The troubleshooting is only possible if your device is connected to a stable internet.
(a.) Restart the App: Try to reopen the USAA app. In case there are temporary glitches, or any device connection issues, this can work.
(b.) Restart Your Device: If restarting the app didn't help, then the next step to follow is to restart your device. The process is generally followed to clear out any background processes burdening or slowing app performance.
(c.) Update the App: Make sure that you are using the latest version of the USAA app. Check the app store.
(d.) Clear App Cache: If you're using an Android device, you can try clearing the app cache. Go to Settings > Apps > USAA > Storage, then tap on "Clear Cache." Restart the app afterward.
(e.) Contact USAA Support: Contact USAA customer care if the problem persists after trying the aforementioned solutions and you think there may be a server or USAA app issue.
Notably, USAA is a diversified financial services organization that caters mainly to the members of the US military and their families. It offers insurance, banking, retirement, and other services.
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